NDIS domestic assistance in the village of Nelligen
If you live in Nelligen and have cleaning written into your NDIS plan, we can help with the regular house work that keeps your home liveable. Capital Coastal Cleaning is based just over the new bridge in Batemans Bay, so getting across the Clyde to your place is a short trip for us. That closeness matters with NDIS work. It means we can hold a steady weekly or fortnightly slot for you rather than squeezing the village in at the edge of a long run, and it means if something changes we're only minutes away.
We're a small local team, just Tyson, Shanice and Lisa, and we're an Indigenous-owned business that has been working this coast since 2023. We're police-checked and fully insured, and we use low-tox products, which a lot of our NDIS clients ask for. Five stars from 110 Google reviews, open seven days. The phone is 0479 184 498 and a real local picks up.
Why the river valley changes what we focus on
Nelligen sits in a valley right on the Clyde River, and that setting does something to homes that the beach suburbs don't deal with the same way. Air sits in the valley and the river keeps things humid, so houses here hold damp. For most people that's a minor annoyance. For someone managing a disability, damp turns into mould on bathroom ceilings, black spotting in the tile grout and a tired smelling room, and that can genuinely affect health and how safe a home feels.
So our NDIS clean in Nelligen leans hard on the spots that damp attacks. We keep on top of bathroom ceilings and walls before mould takes hold, scrub and check the tile grout, and we actually clean the exhaust fans rather than leaving them clogged. A working exhaust fan pulling moisture out is one of the simplest things that keeps a Nelligen bathroom healthy between visits, so we treat it as part of the job, not an extra.
Older riverside cottages and the newer builds
The village is a mix, and we're on the regular run for both ends of it. There are the older riverside cottages, which often have aluminium window tracks, timber that swells in the wet, and tighter bathrooms where ventilation is poor and grout needs steady attention. Then there are the newer builds, usually easier surfaces but still sitting in the same damp valley air.
We tailor the visit to the home you're actually in. For an older cottage that means more time on grout, window tracks and the corners where moisture collects. For a newer place it might mean keeping floors and wet areas fresh and staying ahead of the damp before it becomes a problem. Either way the aim is the same, a home that supports you to live well, cleaned to a standard you'd be happy to have anyone walk into.
Same cleaner, every visit where we can
For NDIS work, the same face turning up matters more than almost anything else. You shouldn't have to explain your home, your routine or your boundaries to a stranger every fortnight. Because Nelligen is close to our base and we're a team of three, we can roster the same cleaner to your place most of the time. They learn your home, which products you're comfortable with, where things go and how you like the place left.
It also builds the kind of trust that makes a clean feel like support rather than an intrusion. We work around you, not over the top of you, and we're happy to take direction on what matters most that week. If your usual cleaner is away we'll let you know rather than just sending whoever is free without a word.
Self-managed or plan-managed, the paperwork is sorted
We work with both self-managed and plan-managed participants, and we keep the money side simple. You get a clear invoice that matches the support line in your plan, with the date, the address and the service spelled out plainly, so it's easy for you or your plan manager to process without back and forth. No vague descriptions, no surprises.
We aren't a registered NDIS provider, which means this suits self-managed and plan-managed plans rather than agency-managed ones. If you aren't sure which bucket your plan falls into, give us a ring and we'll talk it through honestly before you book anything. We would rather tell you straight up than have you book something that doesn't fit.
Booking us from across the bridge
Because we're only over the Nelligen bridge from Batemans Bay, we can often do same-day or next-day for the village when something comes up, and we cover the whole place, the cottages down in the village and the houses strung along the river road. There's no travel surcharge to come across to you.
If your situation changes, say you've come out of hospital and need a hand getting the place back in order, or you need to add a deep clean on top of your regular visits for a while, just tell us. We can flex the visit to suit, and we'll keep the invoicing clean so it still lines up with your plan. Ring 0479 184 498 and we'll sort a time that works.
Other cleaning we do in Nelligen
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Who you're dealing with
Tyson and the local team
Capital Coastal Cleaning is owner-run by Tyson, who started the business here in Batemans Bay in 2023. A small, police-checked local team, the same faces each visit, and our name on every job, from Durras to Moruya.
