NDIS domestic assistance in a small, out-of-the-way bay
Guerilla Bay is a small, scenic spot south of Malua Bay, the kind of place where a lot of the streets are quiet and a fair few houses sit empty between holiday stays. If you live here on an NDIS plan, that quiet can cut both ways. It's peaceful, but it also means support workers and services aren't popping past every five minutes the way they might in town. We're a Batemans Bay team and Guerilla Bay is a regular stop on our southern coast run, so getting a cleaner out to a home tucked back near the Burrewarra Point walk is a normal part of our week, not a special trip.
Our NDIS work here's domestic assistance funded through your plan. That covers the ordinary household cleaning that keeps a place liveable, the bathrooms, the kitchen, the floors, the dusting and the bins. We work with both self-managed and plan-managed participants, and we send a clear invoice that matches the support line in your plan so your plan manager or your own records line up without any guessing.
The same cleaner, which matters more in a small community
In a bay this small, you notice who comes and goes. That's exactly why we try hard to send you the same cleaner each visit. Our team is just Tyson, Shanice and Lisa, so you're not meeting a different stranger every fortnight. For a lot of NDIS participants the cleaning is half the job and feeling comfortable letting someone into your home is the other half. When it's the same familiar face walking up your path each time, you can leave them to it, and they already know how you like the kitchen done and where the vacuum lives.
Everyone on the team is police-checked and we're fully insured, which is the baseline we think you should expect before anyone sets foot inside. We're an Indigenous-owned local business that Tyson started in 2023, and we hold a 5.0 rating from 110 Google reviews, so the standard you read about is the standard that turns up at your door in Guerilla Bay.
Salt off the water is the local quirk we plan around
Even the sheltered waterfront homes around Guerilla Bay still cop salt on the glass and through the floors. It's gentler here than out on an exposed surf beach, but it's constant, and it builds up on shower screens, window tracks and sliding doors whether you notice it day to day or not. If reaching up to scrub a salted-up screen or getting down to the door tracks is hard on your body, that's the sort of thing your domestic assistance hours are there to handle.
We bring low-tox products, which is worth knowing if you're sensitive to harsh cleaning smells or you share the house with someone who is. The salt film and the fine sand that walks in off the bay are the two things we keep on top of so the place doesn't slowly get grimy between deeper cleans. We'd rather stay on top of it on a regular schedule than let it pile up to where it needs a big one-off blitz.
If your place is also a holiday rental, we can do both jobs
Guerilla Bay has a real mix of permanent homes and holiday rentals, and some participants here own or part-own a place that gets let out between stays. If that's your situation, you've got two different needs. There's the domestic assistance for where you actually live, billed to your plan, and there's the changeover cleaning for the rental side, which is an ordinary cleaning job you pay for separately. We're set up for both, and we keep them clearly apart on paper so your NDIS invoice only ever shows the support that belongs in your plan and nothing else.
Reliable turnovers between guests are a normal part of what we do around the bay, so if you need the rental reset before the next booking and your own home cleaned on your support schedule, that can be the one team handling the lot. It saves you chasing two different mobs out to a part of the coast that not everyone services.
Booking, schedules and getting here
We're open 7 days, which helps when your plan, your other supports or a carer's roster mean a weekday morning doesn't suit. Guerilla Bay sits on our southern loop down past Malua Bay and Rosedale, so we slot regular visits into a rhythm that works for the run and works for you, weekly, fortnightly or whatever your plan funds. Being a small local team means you can talk to a real person about timing rather than a call centre.
To get started, give us a ring on 0479 184 498 and tell us how your plan is managed and roughly how many hours of domestic assistance you've got allocated. We'll sort out a schedule, line up the same cleaner where we can, and make sure the invoice wording matches your support line. If a plan manager is paying us directly, we'll send the invoice straight to them in the format they need.
Deep cleans before the season, if that suits your plan
Plenty of owners around Guerilla Bay book a deep clean before the peak season rolls in. If your plan stretches to it and your home needs more than the usual upkeep now and then, we can fold a bigger clean into your domestic assistance, things like a proper going-over of the bathroom, behind and under furniture, and the salted-up glass that the regular visits keep ticking over. We'll talk through what your hours realistically cover before we book it, so there are no surprises when the invoice lands.
And if you're moving on from a rental in the bay rather than staying, that's a different job again. Our end of lease clean is done to the REINSW exit standard and comes with a bond-back guarantee, where we'll re-clean free within 72 hours if the agent flags anything. That sits outside your NDIS domestic assistance, but it's good to know it's the same local team you can call for it.
Other cleaning we do in Guerilla Bay
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Who you're dealing with
Tyson and the local team
Capital Coastal Cleaning is owner-run by Tyson, who started the business here in Batemans Bay in 2023. A small, police-checked local team, the same faces each visit, and our name on every job, from Durras to Moruya.
