End Of Lease Cleaning

Absolutely! At Capital Coastal Cleaning, we stand behind the quality of our end-of-lease cleaning services with a bond-back guarantee. Here’s how it works:

If, for any reason, specific areas covered in our cleaning scope are missed during our initial service, we will promptly return to re-clean them at no extra cost. We understand the importance of ensuring your property meets the required standards for bond return.

However, please keep in mind that our re-clean warranty is valid for up to 72 hours after the initial cleaning service. We are committed to addressing any issues promptly to ensure your satisfaction.

It’s important to note that we do not provide refunds as an alternative to our re-clean warranty. Our priority is to ensure your property meets the highest cleaning standards.

The cost of our end-of-lease cleaning service is determined based on the size of your property. We have a transparent pricing structure that takes into account the number of bedrooms and bathrooms in your home.

Additionally, there are extra charges for specific services that go beyond our standard bond clean. These additional services may include carpet steam cleaning, cleaning of outside windows, servicing extra balconies, comprehensive wall washing, and handling additional blinds.

If your property requires an extensive cleaning beyond our standard scope, we will discuss any additional charges with you before commencing the cleaning process. Transparency is key in our pricing.

Absolutely, we take pride in our expertise when it comes to quoting for end-of-lease cleaning. The price we provide you with is the final price, ensuring transparency and no hidden costs.

In certain cases where the property is exceptionally soiled and requires extensive cleaning, we may need to discuss additional charges with you. However, rest assured that we always aim for fair and honest pricing.

If you’re considering booking multiple properties, we’re open to offering discounts. Feel free to reach out to us via phone or email to explore pricing options further. We’re here to accommodate your needs and ensure your satisfaction.

You are not required to be present during the service. We only need a way to access the property. If your agent is nearby, our teams are more than willing to pick up the key, enter the property, and efficiently carry out the cleaning work. Your convenience is our priority, and we aim to make the process as hassle-free as possible.

Typically, we do not offer the following services:

• Gardening.
• Extensive mold removal.
• Patching or repairing damaged walls.
• Thorough ceiling cleaning.
• Fixing and cleaning inside of light fixtures.
• Cleaning chandeliers or delicate fixtures.
• Changing light bulbs.
• Restoration of damaged carpets.
• Repairing damaged grout or converting dark grout to white.
• Fixing damaged stone countertops or removing chemical blemishes.
• Commercial cleaning of heavily soiled kitchen appliances like stoves, large range hoods, and ventilation systems.

Our focus is on comprehensive end-of-lease cleaning, ensuring the property is in prime condition for the final inspection. If you have any specific needs or questions about our services, feel free to reach out.

Absolutely, we are fully insured. If you require proof of insurance, please send an email to tyson@capitalcoastalcleaning.com, and we’ll promptly provide you with all the necessary documentation for your peace of mind.

Our standard end-of-lease cleaning team consists of two skilled professionals. However, in some cases, an additional team member may be assigned based on the requirements of your cleaning schedule. We will communicate this to you in advance to ensure transparency and efficiency.

Certainly! At Capital Coastal Cleaning, our cleaning teams are composed of highly skilled professionals. For end-of-lease cleans, we have specialized bond cleaning teams dedicated to delivering the highest standards of cleaning excellence.

Absolutely, our end-of-lease cleaning checklist is comprehensive and addresses most requirements. However, some agents may have specific additional requests, such as outside window cleaning, carpet steam cleaning, extensive wall washing, balcony cleaning, and pressure washing. These optional services can be included in your booking for an additional fee. If the walls exhibit excessive stains, spot wall cleaning may not be sufficient, and we offer full wall washing as an extra service for a nominal cost. Please keep in mind that additional services come with a fee, so be sure to include the relevant extras in your booking to align with your agent’s specific checklist and ensure top-quality end-of-tenancy cleaning.

For a comprehensive end-of-lease clean, we advise clearing the property of all furniture and removable fixtures before our team arrives. This ensures a more effective cleaning of walls, floors, and surfaces. Furthermore, having access to power and running water is crucial for our cleaning process. If you foresee any issues with these conditions, please inform us in advance, and we’ll make suitable arrangements.

Regrettably, we don’t provide partial end-of-lease cleaning. Real estate agents often inspect properties thoroughly before releasing the bond, and a partially completed clean may not meet their standards. We suggest our comprehensive end-of-lease cleaning for the best chance of a successful bond return.

Our standard booking process usually requires 24 hours of advance notice to secure your spot. Nevertheless, we understand that situations may arise where you need same-day end of lease cleaning services. In such cases, don’t hesitate to give us a call on the day you require our assistance. We’ll be more than happy to check our availability and see if we can accommodate your service request promptly.

Certainly! Once you’ve scheduled your cleaning service with us, we’ll temporarily authorize your payment card. Following the successful completion of the service and your confirmation of satisfaction, we’ll process the payment and promptly provide you with an electronic receipt. Moreover, if you’d like, we can send a duplicate receipt directly to your property manager or landlord upon your request. Just drop us an email, and we’ll handle the rest to ensure a smooth process for you.

In most cases, our spot wall cleaning service isn’t designed for addressing extensive scuff marks or dirt that covers all the walls. If your property’s walls have numerous scuff marks, we recommend booking our comprehensive full wall washing service. Ensuring that all marks are removed from your walls is crucial if you’re aiming to secure the return of your rental bond.